Job Description

We are looking to strengthen our growing Medical Information Management Team. The role will be focused on supporting a Medical Information Team in the delivery of Medical Information Services. The successful applicant will be responsible for client communication and service delivery for global MI programs.

Principle Responsibilities include:
Line management of a Medical Information Team. Responsible for leading, educating and mentoring and enquiry handlers to provide the highest quality Medical Communications services.
Ensuring the delivery of a high quality MI service, and for maintaining compliance with KPIs, regulations and company policies in accordance with any Pharmacovigilance and Medical Information agreements.




Supporting all aspects of outsourced Medical Information service delivery including, programme management, Medical Information services set-up, program expansion and program compliance.
Developing client relationships, identify and implement process improvements and supporting business development
Participates in client audits and inspections
Ensuring compliance with PV regulatory obligations; assist with managing the process for root cause analysis and implementing corrective and preventative actions (CAPA)

📌 Associate Medical Information Manager Melbourne
🏢 PrimeVigilance
📍 Melbourne