Job Description

Brandt has an exciting opportunity for an organised and customer-focused individual to join our Adelaide team as a Service Administrator. As the administrative backbone of our Service Department, you'll play a key role in supporting technicians, customers, and management to ensure work is processed efficiently and customers receive exceptional service.

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What We Offer

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Ongoing training and development
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Base Salary and Monthly Incentives
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A supportive and cooperative team environment
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Career advancement opportunities within a global company
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Employee Assistance Program (EAP)
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About the Role

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Reporting to the Service Manager, you will provide administrative support to the Service Department and help keep daily operations running smoothly.

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Key responsibilities include:

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Responding to customer and internal service enquiries
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Creating and managing service work orders from start to finish
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Maintaining accurate service records and department documentation
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Updating customer and equipment information within company systems
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Assisting with service reporting and departmental administration
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Processing warranty and product improvement claims
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Supporting technicians and management with day-to-day administrative tasks
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Providing exceptional customer service to both internal and external customers
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About You

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Previous administration or customer service experience
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Solid organisational and time management skills
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Confidence using Microsoft Office and computer-based systems
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Ability to prioritise tasks and work in a fast-paced environment
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A qualified and positive approach to customer service
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Mechanical or technical knowledge is advantageous but not essential
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Year 12 completion or relevant experience preferred
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📌 Service Administrator South Australia
🏢 Brandt Tractor
📍 Australia