Business Analysis & Delivery Skills (Core)
Strong BA project experience of delivering regulatory or policy-driven change
Robust experience on Target Operating Models (TOMs), i.e. designing processes
Advanced capability in process mapping (L2–L4), including current state and future state
Business requirements
Functional requirements
Non-functional and control requirements
Ability to trace regulatory obligations through to operational and system impacts;
Strong ability to interpret legislation, rules, and industry codes and identify implications
Confident in challenging gaps, inconsistencies, or illogical solutions
Able to connect dots across customer experience, risk, operations, and technology
High attention to detail without losing sight of broader strategic intent

Domain Knowledge Required
Fraud and scam domain knowledge (strongly preferred)
Experience working with:
Consumer protection obligations
Risk and compliance frameworks
Exposure to SPF obligations, industry rules, or codes (highly desirable)

Domain Knowledge Required
Fraud and scam domain knowledge (strongly preferred)
Experience working with:
Financial crime
Consumer protection obligations




Risk and compliance frameworks
Exposure to SPF obligations, industry rules, or codes (highly desirable)

Job Description

Business Analysis & Delivery Skills (Core)
Robust BA project experience of delivering regulatory or policy-driven change
Solid experience on Target Operating Models (TOMs), i.e. designing processes
Advanced capability in process mapping (L2–L4), including current state and future state
Strong requirements documentation skills, including:
Business requirements
Functional requirements
Non-functional and control requirements
Ability to trace regulatory obligations through to operational and system impacts;
Strong ability to interpret legislation, rules, and industry codes and identify implications
Confident in challenging gaps, inconsistencies, or illogical solutions
Able to connect dots across customer experience, risk, operations, and technology
High attention to detail without losing sight of broader strategic intent

Background in financial services or banking environments
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📌 Business Analyst With Fraud Domain New South Wales
🏢 XPT Software
📍 New South Wales