We're looking for an early-career IT generalist to take on the day-to-day administration of a Cloud-centric setting — identity, endpoints, collaboration, and the cloud services that sit behind them. This is a hands-on role with genuine breadth. You'll work across AWS, Entra ID, Microsoft 365, Intune, Windows 11, networking, and Azure/AWS fundamentals, supported by a senior team who will give you direction and review your work.

You don't need to know all of it on day one. You do need to be curious, methodical, and comfortable saying "I don't know yet — let me find out and come back to you." A large part of the job is turning what you learn into documentation: runbooks, implementation guides, and repeatable procedures that make the next person's job easier.

Key responsibilities
Administer users, groups, and group membership in Microsoft Entra ID, including energetic groups
Manage licence assignment and reclamation
Administer Conditional Access policies under guidance — creating, testing, and documenting changes
Manage Privileged Identity Management (PIM) role assignments, activations, and approvals
Configure and troubleshoot authentication methods, MFA registration, and password reset




Administer Teams, channels, and channel permissions
Build and maintain compliance policies and configuration profiles in Intune
Administer Windows Autopilot enrolment, profiles, and deployment
Manage local users, groups, permissions, BitLocker encryption, and Windows Firewall configuration
Research technical problems independently and develop operational runbooks and implementation guides

About you
Working familiarity with the Microsoft 365 and Entra ID admin experience
Confident troubleshooting Windows 11 on real hardware
Explicit written English, and the discipline to document what you did
Comfortable working in a ticketing or task-tracked environment
A genuine willingness to learn and comfort with not knowing
Asks questions and seeks direction when encountering unfamiliar changes
Communicates progress updates, blockers, and clear handovers with the team
Desirable: Exposure to Intune, Autopilot, or Android enterprise management
Desirable: Experience with VPN or Zero Trust network access (Twingate, Tailscale, or similar)
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📌 It Systems Administrator South Australia
🏢 AppIQ
📍 South Australia