Customer Support Centre Lead Coaching & Escalations Cavan (Australia)

Customer Support Centre Lead Coaching & Escalations Cavan (Australia)

04 Sep
|
HenCo Group
|
Australia

04 Sep

HenCo Group

Australia

HenCo Group is hiring a Customer Support Centre Team Leader to oversee day-to-day operations across a 7 day roster in our NSW/Australia hub. You will drive customer service excellence, coach the team, and coordinate staffing and workflows to ensure productive, skilled responses to inquiries.

The ideal candidate brings leadership experience in a contact centre or support team, excellent communication skills, and a proactive approach to continuous improvement and safety compliance.
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📌 Customer Support Centre Lead Coaching & Escalations Cavan (Australia)
🏢 HenCo Group
📍 Australia

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