Own the day-to-day operations that keep Ozler Care running smoothly. From customer onboarding workflows to internal processes and vendor management — you'll build the operational backbone of a rapid-growing GovTech startup.

What you'll do
Design and optimise internal workflows for customer onboarding, support, and renewals
Manage relationships with key vendors, partners, and service providers
Oversee office operations, procurement, and administrative functions
Track operational KPIs and report to leadership on efficiency and bottlenecks
Support HR functions including recruitment coordination and team onboarding

What you need
3+ years experience in operations, business management, or a similar role
Experience in a startup, SaaS, or technology environment preferred
Excellent organisational skills and attention to detail
Robust written and verbal communication skills
Proficiency with project management and productivity tools (Notion, Slack, Google Workspace)





Why work at Ozler

We're building the compliance platform that protects vulnerable Australians. Every feature you ship lands in front of real aged-care, NDIS, and home-care providers — your code measurably improves care quality. Hybrid-first culture, founder-direct mentorship, learning budgets, and responsible tech autonomy from day one.

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📌 Operations Lead Hybrid, High Impact Govtech Startup Melbourne
🏢 Ozler Care
📍 Melbourne