The role: Store Manager
The roster: Full time (38 hours per week), on Tuesday-Saturday
The location: RATIONALE Hyde Park
You will deliver luxury end-to-end client retail experiences
You will drive the people leadership and development of your store team
You will lead a positive, high-performing team culture
You will lead sales initiatives to drive commercial success, meeting store KPIs
You will deliver sales reporting to your retail leadership team
You will manage the rostering and smart booking scheduling of your store and its services
You will oversee and manage store operations and administration tasks
You will be empowered with an education onboarding program and ongoing training
You will provide informative skin analysis and tailored skincare product plans to your clients
You will perform RATIONALE’s world-class luxury facial treatments, with use of non-invasive modalities and massage techniques

LUMINOUS PERKS

At RATIONALE, our employees are at the heart of every decision we make, and we love to reward and recognise each employee’s contributions.

ABOUT YOU
A qualification in beauty, skin, or dermal therapy
Experience delivering excellent client service in a retail, luxury, spa or clinic workplace,



in a similar role
Experience in leading high-performing teams, and supporting individual performance and development goals
Experience in leading and driving sales results and commercial success
Experience in implementing operational excellence and administrative processes
Passion for skincare, building client rapport and relationships, and delivering on client skin goals
Excellent interpersonal skills, proactive time management and organisational skills
Openness to ongoing education and team collaboration within a positive team culture

ABOUT US

At RATIONALE, we bring science to luxury skincare. From our 14,000 sqm Global Headquarters in Kyneton, Victoria, we pioneer Skin Identical formulations and transformative treatments—trusted by dermatologists, surgeons, and beauty editors alike.

Guided by our values of guardianship, integrity, teamwork, agility, positivity, initiative, and accountability—we are dedicated to advancing skin health, redefining client care through our Six Pillars of Skin Health.

To explore the luminous world of RATIONALE, visit our Careers Hub -
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📌 Store Manager Victoria
🏢 Rationale Skincare
📍 Victoria