Senior Collections Lead — Empathy, Compliance & Optimization Brisbane City

Senior Collections Lead — Empathy, Compliance & Optimization Brisbane City

04 Sep
|
Trilogy Care
|
Brisbane

04 Sep

Trilogy Care

Brisbane

Trilogy Care Pty Ltd in Brisbane is seeking a Senior Collections Officer to manage a portfolio of high-value and sensitive accounts, balancing empathy with compliant collections practices. You will coach junior staff, drive sustainable payment plans and deliver explicit reporting.

The role emphasizes handling hardship with sensitivity, improving processes, and leveraging AI-enabled tools to support decision making within a regulated health care context.
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📌 Senior Collections Lead — Empathy, Compliance & Optimization Brisbane City
🏢 Trilogy Care
📍 Brisbane

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