Remote Customer Support Manager — Lead & Elevate A Global Team Melbourne

Remote Customer Support Manager — Lead & Elevate A Global Team Melbourne

04 Sep
|
Real Estate Digital HQ
|
Melbourne

04 Sep

Real Estate Digital HQ

Melbourne

RedHQ, founded in 2016, is seeking a Customer Support Manager to lead the day‑to‑day operations of the customer support function. You will manage a team of specialists across Australia and the Philippines, ensuring clients receive a consistently high standard of service while handling escalations when needed.

You will monitor performance against SLAs, coach staff, optimize processes, and work with clients to resolve complex issues.
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📌 Remote Customer Support Manager — Lead & Elevate A Global Team Melbourne
🏢 Real Estate Digital HQ
📍 Melbourne

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