Fast & Friendly Cloud Support Technician Level 1 Melbourne (Australia)

Fast & Friendly Cloud Support Technician Level 1 Melbourne (Australia)

04 Sep
|
simPRO Group
|
Australia

04 Sep

simPRO Group

Australia

Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne to handle high volumes of inbound queries via phone or chat, ensuring timely and effective software issue resolution.

The role emphasizes customer-centric interactions, documentation, and cross-team collaboration to improve the overall customer experience. The ideal candidate has solid communication and de-escalation skills, plus a basic understanding of cloud-based technologies and an independent work style.
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📌 Fast & Friendly Cloud Support Technician Level 1 Melbourne (Australia)
🏢 simPRO Group
📍 Australia

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