04 Sep
|
simPRO Group
|
Melbourne
04 Sep
simPRO Group
Melbourne
Customer Support Technician: Rapid, Friendly Help Simpro Group Melbourne, VIC, AU
Job Description
Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne to manage high volumes of inbound queries via phone or chat, ensuring timely and effective software issue resolution. The role focuses on customer‑centric interactions, documentation, and collaboration across teams to improve the customer experience.
The ideal candidate demonstrates solid communication, de‑escalation skills, and a solid understanding of cloud‑based tech, with a proactive, independent work style.
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📌 Customer Support Technician: Fast, Friendly Help Melbourne
🏢 simPRO Group
📍 Melbourne