Senior Member Experience Lead Hybrid Growth & Impact Victoria (Australia)

Senior Member Experience Lead Hybrid Growth & Impact Victoria (Australia)

04 Sep
|
Aia Hong Kong And Macau
|
Australia

04 Sep

Aia Hong Kong And Macau

Australia

Job Description

AIA Australia is seeking a Senior Member Experience Consultant to lead and mentor a busy contact centre team, delivering timely responses to member and provider inquiries. You will support operational activities, ensure data integrity, and contribute to improving customer experience across channels.

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The role requires leadership, solid communication, and a background in health insurance with proficiency in relevant systems.

📌 Senior Member Experience Lead Hybrid Growth & Impact Victoria (Australia)
🏢 Aia Hong Kong And Macau
📍 Australia

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