Senior Support Engineer Lead Escalations & Mttr New South Wales (Australia)

Senior Support Engineer Lead Escalations & Mttr New South Wales (Australia)

04 Sep
|
Ingram Micro
|
Australia

04 Sep

Ingram Micro

Australia

Ingram Micro Inc. in Sydney, NSW is seeking a Principal Support Engineer to lead complex customer investigations and drive rapid resolutions. You will coordinate with Engineering, Product and vendors to eliminate root causes, improve MTTR, and elevate the customer experience.

This senior role requires ownership, urgency and explicit communication of technical issues to customers and internal stakeholders. Hybrid working, growth opportunities, and a team-oriented global team await.
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📌 Senior Support Engineer Lead Escalations & Mttr New South Wales (Australia)
🏢 Ingram Micro
📍 Australia

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