Senior Collections Lead — Empathy, Compliance & Optimization Queensland

Senior Collections Lead — Empathy, Compliance & Optimization Queensland

04 Sep
|
Trilogy Care
|
Queensland

04 Sep

Trilogy Care

Queensland

Trilogy Care Pty Ltd in Brisbane is seeking a Senior Collections Officer to manage a portfolio of high-value and sensitive accounts, balancing empathy with compliant collections practices. You will coach junior staff, drive sustainable payment plans and deliver transparent reporting.

The role emphasizes handling hardship with sensitivity, improving processes, and leveraging AI-enabled tools to support decision making within a regulated health care context.
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📌 Senior Collections Lead — Empathy, Compliance & Optimization Queensland
🏢 Trilogy Care
📍 Queensland

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