Servicenow Platform Lead Itsm & Automation Expert Newcastle (Australia)

Servicenow Platform Lead Itsm & Automation Expert Newcastle (Australia)

04 Sep
|
PeopleLogic
|
Australia

04 Sep

PeopleLogic

Australia

Robust hands-on experience with Service Now platform.
Service Design
ITSM
Service Desk
Service Request Management
Conversational AI / Virtual Agent
Workflow Automation
Self Service / Service Portal
Experience configuring Service Now modules, workflows, catalogues, forms, business rules, notifications, and approvals.
Robust understanding of ITIL processes and IT service management practices.
Experience with Service Now integrations and APIs is highly desirable.
Solid analytical, problem-solving, and stakeholder management skills.
Ability to work independently as well as collaboratively within cross-functional teams.
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📌 Servicenow Platform Lead Itsm & Automation Expert Newcastle (Australia)
🏢 PeopleLogic
📍 Australia

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