Are you passionate about helping people achieve their fitness goals and live healthier lives?
Do you thrive in a agile, energetic environment where every day brings new opportunities to make a positive impact?
Shift Pattern:Sunday - 8am-1pmMonday - 5am-9amWednesday - 5am-9amFriday - 5am-9amWhat You'll Be DoingAs the friendly face of our fitness community, you'll be at the heart of everything we do.
Your role will include:Welcoming members and guests with genuine warmth and enthusiasmProviding exceptional customer service that exceeds expectationsAssisting with membership inquiries and enrollment processesManaging front desk operations with efficiency and professionalismHandling member concerns and resolving issues with a solution-focused approachSupporting fitness programs and wellness initiativesMaintaining accurate member records and facility informationPromoting our services and helping members discover new ways to reach their goalsWho You AreWe're seeking someone who embodies our commitment to health,



wellness, and outstanding service.
The ideal candidate will have:A genuine passion for sports and fitnessExcellent communication and interpersonal skillsPrevious customer service experience (fitness industry experience is a plus!)Strong problem-solving abilities and attention to detailAbility to multitask in a fast-paced environmentPositive attitude and team-player mentalityFlexibility to work various shifts including evenings and weekendsBasic computer skills and familiarity with membership management systemsWhat We OfferJoin our team and enjoy incredible benefits that support your own wellness journey:Complimentary gym membership and discounted services to other servicesFlexible scheduling to support work-life balanceFun, supportive work setting with team-building activities
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📌 Customer Service Officer (Broken Hill)
🏢 Ymca Nsw
📍 Broken Hill