Outbound Call Representative/Call Out AgentAbout the roleWe are looking for a reliable and confident Outbound Call Representative to support a range of businesses and services.
This role involves making outbound calls, managing follow-ups, and communicating clearly and professionally across different campaigns.
The successful candidate will be comfortable switching between services and staying organised in a varied, rapid-paced environment.Key responsibilitiesMake outbound calls on behalf of multiple businesses and servicesCommunicate clearly, professionally, and confidently with clientsFollow call guidelines while adapting messaging as requiredManage call schedules, follow-ups, and notes accuratelyMaintain organised records of call outcomesWork towards agreed call and performance targetsRequirementsMinimum 2–3 years experience in outbound calling, customer service, or sales rolesExcellent verbal communication and listening skillsStrong organisational and time-management abilitiesAbility to manage multiple services and prioritiesProfessional phone manner and positive attitudeExperience using CRM systems or call tracking tools
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📌 Outbound Call Representative/Call Out Agent (Melbourne)
🏢 Kerner Norland Pte
📍 Melbourne