About The RoleProgram Coordinator | Patient Solutions | Sydney - Hybrid WorkingMake a Difference Every DayAt DKSH Healthcare Australia, we help patients access the support and services they need throughout their treatment journey.We're looking for a friendly, organised and customer-focused Program Coordinator to join our Patient Solutions team.
In this role, you'll support patients, coordinate appointments, and work closely with healthcare providers to ensure a smooth and positive experience.No previous patient support program experience is required.
If you have strong customer service or administration experience and enjoy helping others, we'd love to hear from you.What You Will DeliverWhat You'll DoBe the first point of contact for patients enrolled in the programCoordinate appointments,



reminders and follow-up activitiesSupport patients with program information and service enquiriesWork with healthcare providers and service partners to arrange support servicesMake outbound calls to confirm and reschedule appointmentsMaintain accurate patient records using internal systemsEscalate enquiries and issues to the appropriate team when requiredDeliver a positive and supportive experience for every patientWhat You BringExperience in customer service, administration, coordination or medical centre rolesStrong communication and relationship-building skillsExcellent organisation and attention to detailConfidence using computer systems and managing multiple tasksA skilled and empathetic approach when supporting customersHealthcare, medical administration or pharmaceutical experience is beneficial but not essentialWhy Join DKSH?
Meaningful work that supports patients and improves livesHybrid working arrangement for work-life balanceSupportive and collaborative team cultureFull training providedOngoing learning and development opportunitiesCareer growth within a growing healthcare organisation
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📌 Patient Coordinator (Virtual) (Sydney)
🏢 DKSH
📍 Sydney