Supportive team environment with great career pathways
Four days a week, Monday, Tuesday, Thursday, Friday, 9.30am-5pm, with no weekends
Banking experience not required, excellent training provided
Are you ready to start a rewarding career in banking?
As aCustomer Service Representative,you will join our relief team in providing outstanding service and support to IMB Customers in relation to their financial needs.
This position is based at Miranda for training/management, and will work in branches across Wynyard and the Sutherland Shire as needed.
The role could suit someone who is looking for a career change or studying commerce/finance.
Close access to public transport and/or own transport is advantageous.
About the role
Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
Exploring new opportunities to find the right financial solutions that may improve their position




Using various technologies, systems and digital platforms
Cash handling, balancing and administrative duties
Working with Branch Managers and teams to collectively achieve goals
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
About you
Experience in customer service, in any industry
Demonstrated interest, experience or education relating to financial services
Available to work Monday, Tuesday, Thursday, Friday, from 9.30am-5pm
Cash handling experience and an accurate eye for detail
A learning mindset and ambition to build a career in the banking industry
An aptitude for technology and proficient in MS Office programs/apps
Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment

📌 Customer Service Representative - Southern Sydney (New South Wales)
🏢 Imb Bank
📍 New South Wales