Located on the campus of the University of Canberra (UC), theUniversity of Canberra College (UCC)is an independent enterprise and a premier pathway provider for the University.
UCC is dedicated to making quality university education accessible to all, specialising in preparing both Australian and international students for successful university study.
The College offers a range of preparatory programs that are designed to equip students with the academic and language skills needed for university success.
Job Description
We're looking for a detail-oriented, customer-focused, and proactiveAdmissions and Recruitment Officerto join our dynamic team in Canberra, Australia, on a casual basis.
In this role, you'll be the bridge between prospective students, education agents, and our organisation, ensuring a seamless and supportive admissions experience.
You will play a key role in processing applications, assessing student eligibility, and delivering high-quality customer service while navigating the complexities of international student recruitment and enrolment regulations.
In addition, you will support a range of student recruitment, marketing, promotional, and social media activities, including assisting with events, generating engaging content, maintaining digital communication channels, and supporting campaigns that enhance the visibility and reputation of the College in domestic and international markets.
This role offers a unique opportunity to contribute to both student admissions and marketing initiatives, helping attract, engage, and convert prospective students while fostering solid relationships with key stakeholders.
Key Responsibilities:
Maintain up to date knowledge of changes in relation to local and international qualifications, education systems, institution credentials, credit precedents and regulatory requirements




Contribute to the development of college specific digital content and online web strategy toolkit, such as marketing material and content including social media marketing and communications
Provide support to the web page quality control and content management of UC College website to ensure consistency and accuracy of content, quality and focus
Ensure adherence to both the partner university, UC College and Navitas brand guidelines and gain relevant University approvals for all marketing material
Coordinate with the Admissions and Recruitment Manager with the Lead conversion process as appropriate
Liaise with education agents onshore and offshore and Navitas Source Country Offices regarding applications, visas, applicant information and enrolments such as:Implement interaction via phone, email, sms etc.
Manage or respond to enquiries or applications from agents or direct applicants
Identify and allocate applicant enquiries to agents
Provide information packs to applicants
Facilitate resolution of issues raised by agents
Undertake Academic verification and confirm entry levels with University Partner as necessary
Facilitate payments
Update and maintain student records and contribute to alignment of systems/records with university partner
Contribute to refinement of admissions guidelines as established in policy and procedure
Develop and maintain strong, effective, and enduring partner relationships with agents, University partner and Navitas stakeholders




Participate in promotional activities as required
Qualifications
Relevant qualifications and demonstrated work experience OR significant work experience within the education industry or related area
An understanding of the Australian tertiary education system as well as knowledge of or the ability to quickly acquire knowledge of the regulatory framework relating to domestic and international students
Excellent oral and written communication skills; strong interpersonal skills including the ability to deal effectively with clients by phone, e-mail and in person
High level computer skills including an understanding of and experience in using various student management systems
Demonstrated experience in developing and managing effective marketing activities from planning to implementation in a global environment
Experience of developing and managing social media networks
Experience and proven performance across various digital marketing channels, including lead automation
Demonstrated capacity to effectively utilise various promotional media including print, audio-visual and web technologies to develop and implement successful marketing strategies
Demonstrated commitment to the provision of a high-quality client-focused service
Demonstrated ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines
Demonstrated written communication skills that enable the appointee to prepare basic written correspondence accurately and independently on a range of student admissions matters
Demonstrated ability to work as a productive member of a team
Experience in processing applications
Knowledge of admissions policies and procedures pertaining to administration and admission of undergraduate students, both local and international
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📌 Admissions And Recruitment Officer (Canberra)
🏢 Navitas
📍 Canberra