Job Description
We are looking for a special kind of person - a St Vincent's kind of person.
Someone who puts compassion, connection and caring for other people at the heart of everything they do.
Duties
Coordinating all aspects of Support at Home Packages and private clients within the Melbourne location
Optimising care within clients identified care needs (liaising with Clinical and Allied Health and key stakeholders)
Responsible for ongoing care planning, assessment and reviews
Involvement in recruitment process for staffing requirements
Manage a team of Support Care Workers
Assist scheduling based on service needs
Answer new potential client enquiries regarding available service provision and pricing
What's on your CV is important, but what's in your heart matters more.
Because at St Vincent's, kindness works for us.
Things that work for us
Desirable Cert III in Individual Support/Aged care (minimum) or Cert IV in Aged Care, RN, higher or similar
Minimum of 2 years' experience in Home Care case management (essential)
Work collaboratively with the Operations Manager for the effective management of the programs
Have shared responsibility to achieve and maintain quality improvement activities, including the community service quality reporting
Provide advanced level of case management and coordination of service provision to clients
Prepare and Monitor client budget utilisation identifying underspends/overspends
Escalate and work with the Operations Manager to manage Serious Incident Response Scheme Reporting (SIRS) reportable to the Commission.
An ability to support the well-being of the client through the professional, caring and efficient execution of required duties
An ability to observe and report changes in the client's status




An understanding of Aged Care Standards and consumer rights and responsibilities
An understanding of the new Aged Care Reforms
Great time management, bedside and communication skills
Strong English written and verbal communication skills
Successful completion and maintenance of Key Personnel Checks.
"This position is considered a Key Personnel role, being responsible for day-to-day operations, and having authority, decision-making, influence & responsibility for planning and directing activities within our organisation."
Things that work for you
Access to salary packaging of up to $15,990 to increase your take home pay + access to Meals and Entertainment card up to $2,650 per annum, novated leasing.
Access to Fitness Passport (discounted gym and leisure memberships)
Free annual flu vaccination
Friendly team environment with a great community care spirit
Ability to visibly see your impact on the business and its service
Why become part of the St Vincent's Care family?
Because you're like us, you believe that every act of kindness makes the world a better place.
Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, Recent South Wales and Victoria.
Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients.




And better support for the local communities we play an important role in and continue to support.
For more than 175 years, St Vincent's Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.
Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs.
It's about building a true partnership around trust and respect.
That's why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit or get in contact at ******
Reconciliation | St Vincent's Health Australia
Closing Date: 24 September *******:59pm
Reconciliation Action Plan
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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📌 Sah - Care Partner (Melbourne)
🏢 St Vincent's Health Australia
📍 Melbourne