Cooltone is a respected leader in the window film industry, with over 40 years of experience specialising in solar, decorative, security and printed graphics installations across Southeast Queensland.
As our business continues to grow, we are looking for an experienced and proactiveOffice Managerto join our Hendra head office.
Working closely with both ourOperations Manager and Accounts Manager, this is a key role responsible for coordinating day-to-day office administration, customer enquiries, sales appointments and accounts support, while helping keep the wider business running smoothly.
Key Responsibilities:
Answer incoming phone calls and respond to general customer enquiries
Book and coordinate sales appointments for our on-road sales team
Manage shared inboxes and general office correspondence
Review and action daily approvals for upcoming works through our scheduling system
Manage daily invoicing and general accounts administration
Accounts receivable, customer payments and debtor follow-up
Support accounts payable, reconciliations and timesheet processing
Coordinate vehicle servicing, registrations, tolls and fleet administration
Manage office supplies, uniforms, utilities, IT and service providers
Maintain internal documentation and administrative processes
Coordinate internal events, catering for toolbox talks & the office




Coordinate day-to-day administrative requirements across Operations and Accounts
Take ownership of general office requirements and ensure tasks are followed through
The Ideal Candidate:
Previous experience in an Office Manager, Senior Administration or similar role
Strong customer service and phone communication skills
Experience coordinating appointments, schedules or field-based teams
Xero and accounts experience highly regarded
Strong organisational and time-management skills
Excellent attention to detail
Confident dealing with customers, suppliers and internal staff
Able to manage multiple priorities in a busy environment
Proactive, accountable and comfortable taking ownership of their responsibilities
What We Offer:
Full-time, stable position in a long-established and growing business
Monday to Thursday 7:30 am – 4:00 pm, with an early finish at 3:00 pm on Fridays
Supportive and experienced long term management team
A diverse role with genuine responsibility and opportunity to grow with the business
If you're an experienced office professional who enjoys keeping things organised, dealing with customers and becoming a central part of a busy team, we'd love to hear from you.
Please apply with your resume and a short cover letter outlining your suitability for the role.
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📌 Office Manager (Queensland)
🏢 Cooltone
📍 Queensland