Downer EDI Limited is seeking a experienced Manager Service Management to lead the day-to-day Service Management function across Group Technology.
You will drive incident, problem, change and service performance activities to meet SLAs, while building a high-performing team and ensuring supplier accountability.
The role emphasises customer-centric service delivery in a complex enterprise setting, collaborating with platform teams and suppliers to drive continual improvement and governance.
#J-*****-Ljbffr
📌 Senior Service Management Leader (Itil/Servicenow) (Melbourne)
🏢 Downer Edi
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.