About the role
We are seeking an Assistant Store Manager - Indoor Playcentre to join the team at Chipmunks Bibra Lake.
This is a part-time position based in Bibra Lake, WA ****.
As Assistant Store Manager, you will play a crucial role in supporting the day-to-day operations of our indoor playcentre whilst ensuring an exceptional experience for our guests and their families.
You will work closely with the Store Manager to maintain high operational standards, oversee staff performance, and contribute to the achievement of business objectives in a vibrant and family-friendly environment.
Key responsibilities
Assist the Store Manager in overseeing daily operations and ensuring the playcentre operates smoothly and safely
Supervise and support front-of-house and operational staff, providing guidance
Monitor customer satisfaction and ensure all guests receive excellent service and have a memorable experience
Maintain compliance with health, safety and hygiene standards across all areas of the facility
Handle customer enquiries and resolve complaints in a professional and timely manner
Assist with stock management, ordering and inventory control
Support the planning and execution of events, promotions and activities to drive customer engagement
Contribute to achieving sales targets and financial goals
Undertake opening and closing procedures as required
Report on operational matters and performance metrics to the Store Manager
Must have a valid Working With Children Check
What we're looking for
Previous experience in a hospitality or customer-facing management role, preferably within leisure or entertainment sectors
Demonstrated ability to lead, motivate and manage a team effectively




Excellent customer service skills with a genuine passion for delivering outstanding guest experiences
Robust communication and interpersonal abilities
Solid understanding of health, safety and compliance requirements in public-facing facilities
Proficiency with point-of-sale systems and basic computer skills
Ability to work flexibly, including weekends and school holidays as required for a part-time role
Problem-solving skills and the ability to work calmly under pressure
A friendly, enthusiastic approach with a genuine interest in creating a welcoming environment for families and children
Relevant qualifications in management, hospitality or customer service would be advantageous
What we offer
Competitive hourly rate for a part-time position
Opportunities for professional development and career progression within the business
Friendly and supportive team environment with a focus on collaboration
Staff discounts and benefits
Training and support to succeed in your role
The satisfaction of working in a vibrant, family-oriented business that brings joy to the local community
About us
Chipmunks Bibra Lake is a leading indoor playcentre dedicated to providing a safe, clean and engaging environment where families can create wonderful memories together.
We specialise in delivering high-quality play experiences for children of all ages, complemented by excellent customer service and a welcoming atmosphere.
Our team is passionate about fostering a fun and inclusive community space whilst maintaining the highest standards of safety and hygiene.
We pride ourselves on our commitment to excellent service and creating positive experiences for every family that visits us.
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📌 Assistant Store Manager – Indoor Playcentre (Western Australia)
🏢 Chipmunks Bibra Lake
📍 Western Australia