Senior and Executive Loss Adjuster (Melbourne, Victoria)
Pacific Claims has been operating since **** and is a respected industry leader as Chartered Loss Adjusters and Claims Managers.
We are growing.
We also have opportunities inMelbourne, BrisbaneandWA.
Visit our website to viewOur Story, Our Valuesand meet ourLeadership Teampacificclaims.com
About you
We want to hear fromSeniororExecutive Loss Adjusterswith proven experience and skillsets.
Work with the top Insurers.
High level of professionalism and integrity.
Excellent time and caseload management skills.
Proficiency in using relevant software and systems for claims management and record keeping
Passionate about customer service, with the ability to engage with various stakeholders.
Self-motivated with strong time management and organisational skills.
Current and valid driver's licence
Key Responsibilities
Conduct thorough investigations and assessments of insurance claims
Attend, review risk, investigate causation, confirm quantum of loss and assess policy coverage
Conduct interviews with policyholders, witnesses and other relevant parties to gather information and evidence
Appoint and collaborate with, other professionals, service providers and suppliers
Prepare written progress reports and seek instructions to negotiate claims




Meet Service Level Agreements and Key Performance Indicators
Ensure Contractual, Statutory and General Insurance Code of Practice (GICOP) requirements are met
Appoint and collaborate with, other professionals, service providers and suppliers
Maintain timely communications with all stakeholders, giving clear and accurate advice or updates
Experience/Qualifications
Experience: 5 - 10 years and above within Property - major and complex loss, or Commercial, Liability, Construction and Engineering, or Strata
Education & licensing: Associate of AICLA for 5+ years
ANZIIF, AICLA, university degree or an equivalent qualification
Skills: expertise in full insurance claims lifecycle including the legislative framework, applicable codes and products, knowledge of administrative hearings and litigation processes
All roles
Excellent written and verbal communication skills
Strong organisational, negotiation and interpersonal skills
Proficiency in preparing written reports
Proficiency in using relevant software and systems for claims management and record keeping
The Offer
Immediate start
Generous packages negotiated that include vehicle allowance and bonus package
Work with team and administrative support
Hybrid work workplace
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📌 Senior And Executive Loss Adjuster (Melbourne, Victoria)
🏢 Pacific Claims
📍 Melbourne