Job Description
Job Description
n
There to care. Here for positive.
n
Aged care is so important. Some people forget that. You don't and neither do we. Because helping people is what we were born to do. We've been a leading provider of aged care in communities across South Australia since ****. That's a long journey, and we're proud of our stability and strength.
n
Job Description
n
Employment Type: Permanent, Full Time
n
Location: Salisbury South
n
The Care Partner plays a key role in supporting older people to live safely, independently, and with dignity in their own homes by delivering rights-based, person-centred care. Acting as a consistent point of contact and advocate, you will work in partnership with customers, their informal supports, and internal teams to co-design tailored care plans, coordinate services and promote wellbeing and independence.
n
You'll Also Make An Impact By
n
n
Establishing genuine, respectful partnerships with customers and their supporters, recognising and upholding their inherent rights to autonomy, dignity, respect, and self-determination in all aspects of their care.
n
Facilitating or overseeing comprehensive assessments in collaboration with the customer, identifying their strengths, needs, goals, preferences and cultural background while supporting their right to active participation.
n
Working closely with customers to plan and manage their individual Support at Home budgets, ensuring alignment with their support plan and classification and identified needs.
n
Diligently monitoring spending to maximise the impact of individual funding, preventing both under-utilisation and over-expenditure, and adjusting resource allocation responsively to evolving needs.
n
Coordinating a range of services and supports in a way that respects customers' choices and promotes seamless transitions across different service streams.
n




Regularly monitoring customers' wellbeing and the effectiveness of their support plans, conducting reviews in partnership with customers to ensure their evolving needs and rights are consistently upheld.
n
Providing customers and their supporters with clear, accessible information and education about their care options, rights and relevant community resources.
n
Working collaboratively with clinically qualified Care Partners to ensure participants with complex needs receive appropriate clinical input and coordinated care that respects their rights.
n
n
What You'll Bring
n
n
Certificate III in Health Services Assistance or equivalent qualification.
n
Demonstrated experience in providing care management or case management services, with a strong understanding and application of a rights-based approach.
n
Exceptional assessment, support planning and coordination skills, with a demonstrated ability to empower participants in decision-making.
n
Sound understanding of person-centred and rights-based approach.
n
Demonstrated commitment to professional development.
n
Current driver's licence and reliable insured and registered vehicle.
n
Senior First Aid and CPR certificates or willingness to obtain them.
n
Valid NDIS Worker Screening clearance or willingness to obtain one.
n
n
You'll Stand Out from the Crowd if you have some of the following
n
n
Diploma of Nursing
n
Diploma of Community Services (Case Management)
n
Diploma of Ageing Studies and Services
n
n
Why Helping Hand
n
About
n
n




We are who you are – At Helping Hand, you'll find real support from teammates and managers who share your values and strengths.
n
We are where you are – Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.
n
We care how you are – Be part of a kind, friendly team that genuinely cares about you and your wellbeing.
n
n
You'll Also Enjoy a Range Of Other Benefits
n
n
Be part of a warm, friendly team that genuinely cares about you and your wellbeing.
n
Maximise your take-home pay by salary packaging up to $15,899 each year.
n
Enjoy an additional $2,650 tax-free per year with our Meal and Entertainment Card.
n
17.5% leave loading.
n
Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program.
n
Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family.
n
Access to an Employee Assistance Program (EAP).
n
n
Are you ready to lend a helping hand? Join us at Helping Hand and help shape your future and ours.
n
We will be reviewing applications as they are submitted and conducting interviews accordingly.
n
Please note, you are required to hold valid NDIS or willing to obtain one. Successful candidates will be required to attend induction sessions before commencing work.
n
Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
n
Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

📌 Care Partner Level 2 (South Australia)
🏢 Helping Hand Aged Care
📍 South Australia