Job Description
Community Engagement Specialist/ Business Development (Chinese Speaker)
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We are seeking a Community Engagement Specialist to join the team! Are you a people-focused professional with a passion for community engagement and a drive to make a meaningful difference in the lives of seniors? This is an exciting opportunity to join a leading aged care service provider as they expand their operations into Brisbane.
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In this frontline role, you will play a central part in growing community partnerships, acquiring new clients, and guiding prospective clients through a seamless transition into care services — all within a vibrant, supportive, and purpose-driven team culture. We are a leading aged care service provider dedicated to enhancing the quality of life for seniors through high-quality in-home aged care services. With a strong presence in Sydney and a continually growing national footprint, they are now expanding into Brisbane.
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Known for their innovative approach, strong community partnerships, and commitment to exceptional care, they foster a culture defined by teamwork, integrity, and excellence — and they are genuinely invested in the growth and success of their people.
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What you'll be doing?
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Driving community engagement — Representing the organisation at community workshops, expos, and local engagement events to build awareness, strengthen referral pathways, and convert community interest into qualified client intakes.
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Building referral partnerships — Developing and nurturing strategic relationships with community organisations, referral partners, and stakeholders across Brisbane to expand the client network.
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Managing the full client onboarding journey — Guiding community-generated leads from initial engagement through to signed service agreements, care planning discussions, and budget reviews in a professional and supportive manner.
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Assessing client needs — Conducting preliminary needs assessments and contributing to care planning conversations to ensure prospective clients are matched with the right level of support.
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Collaborating with operations teams — Working closely with internal teams to ensure a seamless and coordinated client experience from first contact through to active service delivery.
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Maintaining accurate documentation — Managing leads, onboarding records, and client information with a high level of detail, accuracy, and confidentiality.
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Travelling across Brisbane — Attending community events and stakeholder meetings throughout Brisbane and surrounding areas to maintain an active and visible community presence.
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Who are we looking for?
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Relevant qualifications — A Certificate IV in Aged Care, Community Services, Care Management, Social Work, or Nursing is required; qualifications in Marketing, Community Development, Public Relations, or Business Development are also highly regarded.
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Aged care or community services experience — Experience within Support at Home, Home Care Packages, community aged care, disability services, or a related field is desirable and will be well regarded.
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Community engagement or business development experience — A demonstrated ability to build community presence, manage stakeholder relationships, and convert enquiries into active clients is highly valued.
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Client intake and onboarding experience — Familiarity with client intake processes, service coordination, or case management within a care or community services setting is advantageous.
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Mandarin and/or Cantonese language skills — The ability to communicate in Mandarin and/or Cantonese is strongly preferred,



as this role involves engaging with culturally and linguistically diverse communities where language accessibility is essential to building trust and delivering inclusive service.
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Strong communication and interpersonal skills — Excellent verbal and written communication skills, with the ability to present confidently, engage diverse audiences, and build genuine rapport with clients and partners.
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Organisational capability — Strong time management skills and the ability to manage multiple leads and onboarding processes concurrently with accuracy and professionalism.
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Aged care funding knowledge — Familiarity with aged care funding models and regulatory requirements is advantageous and will support effective client conversations.
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Driver's licence — A current, valid driver's licence is essential, as the role requires regular travel across Brisbane and surrounding areas.
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Why you should consider this opportunity?
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We offer an attractive remuneration package and other benefits, such as:
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Competitive base salary plus incentives — A base salary complemented by bonus and incentive opportunities to reward strong community engagement and client acquisition outcomes.
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Flexible hybrid working — Enjoy up to three work-from-home days per week, providing genuine flexibility to balance professional and personal commitments.
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Visa sponsorship — Sponsorship is available for the right candidate, making this an accessible opportunity for eligible applicants.
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Long-term career opportunity — Ongoing mentorship and management support to help you grow your career within a purpose-driven and expanding organisation.
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Supportive and inclusive team culture — Join a fun, vibrant, and collaborative team environment where your contributions are celebrated and your wellbeing is valued.
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We welcome applications from all backgrounds — if you are passionate about community, care, and making a genuine difference in people's lives, we would love to hear from you.
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All information received will be kept strictly confidential and will be used only for employment-related purposes.

📌 Community Engagement Specialist/ Business Development (Chinese Speaker) (Queensland)
🏢 Important Business
📍 Queensland