Job Description
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Identified Case Worker
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Date: 30 Aug ****
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Location: Armidale, NSW, AU, ****
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Requisition ID: ****
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About Us
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The St Vincent de Paul Society is a leading provider of community support services, whose valuesshape aimage more just and compassionate society.
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A for-purpose charity dedicated to supporting individuals and communities experiencing poverty, disadvantage, and social isolation. Currently, roughly 1 in 4 people we assist identify as Aboriginal and/or Torres Strait Islander. We know that a diverse workforce is better placed to meet the needs of our diverse community, which is why we need more deadly staff like you.
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Identified role under Section 14d of the Anti-Discrimination Act **** and as such Aboriginality is an essential requirement of the role
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SCHADS Level 4, hourly rates ranging from $***** - $*****
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Max-Term Full-time role, Monday to Friday, 8:45am to 4:45pm
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Located at Freeman House, Armidale + some flexible working arrangements
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Your Role
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As an Identified Case Worker at Freeman House, you will provide compassionate, non-judgemental support to clients, helping them feel welcomed, heard and supported from their first point of contact.
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In this highly rewarding role, you will support clients as they engage with the service and begin their journey towards positive change. You will build trusting relationships, provide tailored one-to-one support and case management, and empower clients to work towards improved health, wellbeing and social outcomes.
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Your Responsibility
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Support the intake process and engage with clients accessing the service
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Build warm, respectful and trusting relationships with clients
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Provide case management and individual psychosocial support in line with best practice and the Society's AOD Model of Care
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Support clients throughout their recovery journey and connection with appropriate services
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Facilitate group programs and activities, or undertake training to develop group facilitation skills
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Work collaboratively with a multidisciplinary team to achieve positive client outcomes
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Maintain accurate and confidential client records
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Engage with families and significant others where appropriate
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Participate in assessments, case reviews and ongoing support planning
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Maintain a robust commitment to client privacy, confidentiality and professional practice
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About You
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Identified role under Section 14d of the Anti-Discrimination Act **** and as such Aboriginality is an essential requirement of the role
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Experience working directly with people in a client-facing or support-focused role
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Comfortable and willing to facilitate groups, with training provided
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Strong communication, engagement and relationship-building skills
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A warm, empathetic and non-judgemental approach
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The ability to maintain client privacy and confidentiality
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The ability to work collaboratively as part of a team
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A commitment to culturally safe and respectful practice
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We Offer
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Leave Benefits – Access Sorry Business Leave of up to 5 days, a Mental Health and Wellbeing Day Off, 16 weeks of paid parental leave, plus cultural and study leave to support your personal and professional life.
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Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
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Boost Your Take-Home Pay – Access up to $15,900 in tax-free salary packaging benefits for everyday expenses.
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Career Progression – Grow with clear pathways to leadership and internal opportunities.
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Learning & Development – Access on-demand training and development opportunities to support your professional growth.
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Wellbeing Support – Access EAP and wellness services to support your mental and physical wellbeing.
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We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples and recognise the importance of lived experience and connection to community within this role.
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Please note that a Confirmation of Aboriginality is not required at the application stage. If you would like further information or a culturally safe conversation about the role, please contact Shenayd Stewart (Senior First Nations Recruitment and Retention Partner) at
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If this sounds like you, we are interviewing applications as we receive them.
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This is an identified role under Section 14d of the Anti-Discrimination Act **** and as such Aboriginality is an essential requirement of the role. Aboriginal identified positions are developed where Aboriginal identity, cultural knowledge or connections are a genuine aspect of the role. Positions are specifically noted under the provisions of the NSW Anti-discrimination Act *****) for Aboriginal people who meet the following criteria:
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is of Aboriginal and/or Torres Strait Islander descent, and
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identifies as an Aboriginal and/or Torres Strait Islander person, and
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is accepted as such by the Aboriginal and/or Torres Strait Islander community.
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St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.
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If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
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The Society is committed to being a Child Safe organisation, further information can be found inthe Society's commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.

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