Job Description
The Royal Children's Hospital (RCH) in Parkville, Melbourne is seeking a dedicated Customer Service professional for a full time, ongoing role in the Customer Contact Centre. You will handle inbound calls from parents, families, carers and referrers, operating within a 24/7 rotating roster to deliver exceptional service to our patients and families.
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The role focuses on phone-based customer service, coordinating clinic appointments, resolving issues, and providing consistent information across
📌 Patient Services Call Centre Officer (24/7) (Victoria)
🏢 The Royal Children'S Hospital
📍 Victoria
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