About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.
The Opportunity
We are currently seeking an organised and customer-focused
Receptionist / Administrator
to join our team in a permanent part time capacity, working
Thursdays and Fridays
at our
Dandenong branch
.
This is a varied, fast-paced role that will see you become a key part of our branch operations.
Reporting to the
Admin Manager
, you will be the first point of contact for customers and visitors while providing essential administrative support across the business.
Key responsibilities
Providing high-quality administrative support to ensure the smooth operation of the branch
Welcoming customers and visitors while managing incoming calls and email enquiries
Maintaining customer payment systems and records
Updating and maintaining databases and internal systems through accurate and timely data entry
Coordinating office facilities, meeting room bookings and schedules for internal and external stakeholders
Conducting visitor inductions and ensuring all relevant documentation is completed
Managing customer enquiries and escalations, ensuring Hitachi's commitment to Total Customer Satisfaction is delivered
Supporting branch compliance with WHS policies and procedures, including organising safety inductions
Assisting with a variety of general branch administrative tasks as required
About You
To be successful you will need:
Availability to work 7:00am - 5:00pm, Thursdays and Fridays




Previous experience in a Receptionist, Administration or Customer Service role
A positive, proactive attitude and a genuine passion for helping others
Excellent verbal and written communication skills
Strong attention to detail and a high level of accuracy
Intermediate Microsoft Office skills, particularly Word and Excel
Experience with Dynamics 365 is advantageous but not essential
Accounts receivable experience is desirable but not essential
Hitachi Benefits - What's on Offer
Competitive Remuneration:
Attractive hourly rate + super + biannual bonuses
Employee Rewards:
Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
Career:
Permanent position in a leading OEM with long term job security
Culture:
Supportive branch culture where your contributions are valued
Paid Parental Leave Policy
Health:
Discounted health insurance policy + Employee Assistance Program to support our employees and their families
Referral Program:
Successfully refer a friend and earn cash!
Professional Development:
Opportunities for ongoing training and professional development
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.
We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
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📌 Receptionist / Administrator (Victoria)
🏢 Hitachi Construction Machinery
📍 Victoria