Helia is Australia's first Lenders Mortgage Insurance (LMI) provider, seeking a Level 2 Service Desk Analyst in Sydney.
You will join a growing IT team handling requests across phone, self-service and walk-ups, resolving issues or escalating as needed, and contributing to our shift-left strategy and knowledge base.
You will bring 2–3 years of hands-on service desk experience, robust Windows desktop support, M365, Intune, Entra ID, and networking, with a focus on continual learning and delivering
#J-*****-Ljbffr
📌 Level 2 Service Desk Analyst — It Support & Growth Path (Sydney)
🏢 Helia
📍 Sydney