Lead multiple tourism and holiday park operations
Drive commercial growth, performance and continuous improvement
Coach high-performing Park Managers and regional teams
Lead a multi-site tourism portfolio, drive commercial performance, develop leaders and deliver exceptional operational outcomes.
Are you a commercially astute operations leader with a passion for driving performance across multiple sites?
Belgravia Parks is seeking an experienced Business Operations Manager to lead a diverse regional portfolio of tourism and holiday park facilities.
Reporting to the Chief Operating Officer – Tourism, this pivotal leadership role will drive operational excellence, commercial success, guest experience standards, and continuous improvement across multiple locations.
This is an exciting opportunity for a strategic and hands‐on leader who thrives in fast‐paced environments, enjoys developing high‐performing teams, and can balance operational, financial, and stakeholder priorities.
The successful incumbent may be based in Victoria, with flexibility to travel to South Australia as required.
What You'll Be Doing
As the Business Operations Manager, you will:
Lead operational performance across a multi-site tourism portfolio
Coach, mentor and develop a team of Park Managers to achieve excellence
Drive financial performance through budgeting, forecasting and KPI management
Ensure compliance with safety, risk, governance and contractual obligations
Support business growth, contract retention and new opportunities
Build solid relationships with Councils, community stakeholders and key partners
Identify and implement continuous improvement initiatives and operational efficiencies
Oversee capital works programs and asset performance across the portfolio
Use data and insights to inform decision-making and enhance business outcomes
What You'll Bring
To be successful in this role, you will have:




Extensive experience managing multi-site or multi‐unit operations
Proven success delivering strong commercial and financial outcomes
Strong financial acumen, including budgeting, forecasting and performance analysis
Demonstrated ability to lead, engage and develop high‐performing teams
Experience managing complex stakeholder relationships
Excellent communication, coaching and influencing skills
A proactive and solutions‐focused approach to continuous improvement
Desirable Experience
Tourism, hospitality, holiday parks or facilities management experience
Community-focused or contract management environments
Exposure to Power BI or similar reporting platforms
Knowledge of grounds, horticulture or asset management operations
Why Join Belgravia Parks?
At Belgravia Parks, you'll be part of a purpose‐driven organisation that creates exceptional experiences for guests and communities across Australia.
We are committed to innovation, operational excellence, inclusion, and developing our people to achieve outstanding results.
Required Checks & Certifications
Current First Aid and CPR Certification
Working with Children Check (or equivalent)
National Police Check
This role offers the opportunity to make a significant impact through leadership, business improvement, and strategic growth initiatives within a thriving and expanding portfolio.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child safe environment.
Please refer to ourchild safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.

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📌 Business Operations Manager Tourism & Holiday Parks (Melbourne)
🏢 Belgravia Health & Leisure Group
📍 Melbourne