Job Description
Trade Information Officer
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Australia
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Job Description
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Be part of a team that supports the efficient flow of trade through one of Australia's leading ports
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Build your expertise in trade information management, data analysis and customer service
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Join a collaborative organisation committed to professional development and continuous improvement
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Fremantle Ports' refreshed **** Strategic Plan marks an exciting new chapter for one of Australia's most successful ports. Building on decades of expertise, we're setting a bold vision for the future. If you're passionate about making a difference, enjoy working in a quick-paced environment, and are inspired by the opportunity to contribute to something bigger, this could be the role for you.
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The Opportunity
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We are seeking a detail-oriented and customer-focused Trade Information Officer to join our Trade, Customer Service & Support team. Reporting to the Manager Trade, Customer Service & Support, you will play a key role in ensuring the timely and accurate processing of trade information that underpins revenue generation, reporting and customer service.
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Your Day-to-Day Impact
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Process and reconcile containerised, non-containerised and miscellaneous cargo manifests, ensuring accuracy and completeness.
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Process trade information to generate accurate cargo and vessel charges in accordance Fremantle Ports' charging policies and procedures.
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Liaise with customers, cargo agents and stevedores regarding trade information, charges, quotations and shipping statistics.
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Compile, analyse and report trade statistics and performance indicators to support business decision-making.
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Support financial processes through invoice preparation, accrual reporting and audit activities.
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Contribute to continuous improvement by maintaining procedures, documentation and internal controls within the Trade Information function.
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The Expertise You Bring
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Experience working with computerised business systems and processing large volumes of data with a high degree of accuracy.
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Knowledge of shipping, logistics, transport, maritime or related operational environments.
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Strong analytical, numerical and problem-solving skills.
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Strong attention to detail and the ability to process, verify and reconcile information accurately
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Excellent customer service, communication and stakeholder engagement capabilities.
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Ability to work collaboratively within a team while managing competing priorities.
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Knowledge of port operations, relevant legislation or commercial business practices will be highly regarded.
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What We Offer
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Join Fremantle Ports and be part of a proud organisation with a rich history and culture that makes a significant contribution to the WA economy. Primarily based in Fremantle, you'll enjoy a unique workplace with stunning ocean views, rich heritage and striking architecture in the heart of the Victoria Quay precinct.
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Free onsite parking and access to an onsite gym




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Flexible working arrangements that support work-life balance
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Generous annual leave provisions
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Salary packaging benefits
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Ongoing training and professional development opportunities
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A comprehensive health, wellbeing and employee support program
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The opportunity to contribute to the growth and success of one of Western Australia's leading ports.
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Get to Know Us
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Fremantle Ports is a commercially successful Government Trading Enterprise and one of Western Australia's most important trade gateways, facilitating more than $45 billion in trade each year. We are driven by our CARE values: Collaboration, Accountability, Respect and Excellence, guiding how we work, deliver results, and support our people and community.
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For further information or a copy of the Position Description, email our Recruitment Team at
******.
Applications received via email will not be accepted.
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Closing Date: 6 September Sunday at 5:00pm AWST.
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Fremantle Ports is committed to fostering an inclusive and diverse workforce culture, underpinned by our Values of Collaboration, Accountability, Respect and Excellence. We strive to attract, develop and retain a high-performing workforce by providing supportive pathways and development opportunities. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged.
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Job Info
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Job Identification 366
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Job Category Trade Development
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Posting Date 08/27/2026, 06:08 AM
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Apply Before 09/06/2026, 09:00 AM
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Job Schedule Full time
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Locations 1 Cliff Street, Fremantle, WA, ****, AU
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📌 Trade Information Officer (Perth)
🏢 Fremantle Ports
📍 Perth