Job Description
Epic IT is seeking a Level 2 Service Technician to be the face clients welcome on-site. You will perform floor sweeps, triage tickets, and handle end-user issues with a solid mix of Level 1 and Level 2 tasks. Expect hands-on troubleshooting and proactive client engagement across multiple cities.
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The role requires strong MSP IT support experience, MS 365/Azure skills, and Windows Server/AD knowledge. In office visits across WA are standard, with potential travel to other cities.
📌 Level 2 It Technician - Client-Facing On-Site Support (Perth)
🏢 Epic IT
📍 Perth