Senior Cx Transformation Leader - End-To-End Programs (Victoria)

Senior Cx Transformation Leader - End-To-End Programs (Victoria)

03 Sep
|
Amazon
|
Victoria

03 Sep

Amazon

Victoria

Job Description
Amazon is seeking a Principal Consultant - Customer Experience (CX) within AWS ProServe in Australia. This senior leader will own end-to-end CX transformation programs across APJC, including contact centre modernisation, sales transformation, back-office optimisation, and end-to-end customer journey redesign.
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Travel to customer sites 50%+ is expected. The role requires deep CX expertise, senior stakeholder management, and proven delivery across multi-party environments, with solid business

📌 Senior Cx Transformation Leader - End-To-End Programs (Victoria)
🏢 Amazon
📍 Victoria

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