Job Description
Kickstart your career in insurance with BizCover!
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No degree? No certifications? No worries. We're always on the lookout for good people! Whether you've recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction - we want to hear from you. We're on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you've got great communication skills, a positive attitude, and a genuine desire to help people, we'll teach you the rest.
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BizCover who?
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At BizCover, we support small businesses by making insurance straightforward and hassle-free. You'll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.
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Kickstart your career in insurance with BizCover!
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No degree? No certifications? No worries. We're always on the lookout for good people! Whether you've recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction - we want to hear from you. We're on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you've got great communication skills, a positive attitude, and a genuine desire to help people, we'll teach you the rest.
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BizCover who?
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At BizCover,



we support small businesses by making insurance simple and hassle-free. You'll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.
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Requirements
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About the role:
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Respond to customer inquiries via email, phone, and chat.
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Work closely with customers to understand their needs and provide tailored solutions.
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Troubleshoot technical issues to help customers make the most of our platform.
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Keep up to date with insurance industry knowledge to provide the best possible recommendations.
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Maintain accurate records of customer interactions and provide feedback to management.
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Follow up with customers to ensure their issues have been resolved.
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Why BizCover?
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We pride ourselves on a diverse workforce - welcoming people from all walks of life! We believe this is what builds a creative and fun workplace!
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We're always on the lookout for people who are:
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Customer Fanatics - A person who always delivers a first-class customer experience
n Drumbeaters - A person who enthusiastically celebrates and supports their team mates and the business
n Finishers - A person you can trust to get it done
n Advancer - A person who always wants do better
n Register your interest today, we'd love to hear from you!
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Please note: This role is only open to candidates with full Australian working rights. Unfortunately, we are unable to consider applicants on student or temporary work visas.

📌 Insurance Customer Support Agent - Entry Level (New South Wales)
🏢 BizCover
📍 New South Wales