Itsm Process Design Lead | Servicenow & Cmdb Architect (Victoria)

Itsm Process Design Lead | Servicenow & Cmdb Architect (Victoria)

03 Sep
|
Accenture
|
Victoria

03 Sep

Accenture

Victoria

Job Description
Accenture in Melbourne is seeking a Process Design Lead to design, standardize and mature ITIL-aligned ITSM processes across complex enterprise environments. You will lead the architecture of enterprise Service Design packages, defining acceptance criteria and transition frameworks for recent and modified applications.
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Additionally, you will define CMDB data standards, govern CI relationships, and partner with ITOM and asset teams to embed changes into release pipelines.

📌 Itsm Process Design Lead | Servicenow & Cmdb Architect (Victoria)
🏢 Accenture
📍 Victoria

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