Own and evolve the product vision, strategy and value proposition for the next phase of the Medicare Mental Health Check In Program
Translate strategic priorities into an evidence-based product roadmap with defined outcomes and success measures
Lead the end-to-end product lifecycle from hypothesis and business case through design, build, launch, adoption and optimisation
Use consumer, clinician and stakeholder insights to improve awareness, access, onboarding, engagement, treatment outcomes and continuity of care
Lead continuous discovery with help seekers, carers, practitioners and healthcare professionals, including underserved and priority populations
Partner with clinical, operational, technology and design teams to define problems and deliver effective solutions
Work with Growth and Communications to strengthen market propositions, referral pathways, launch plans and adoption
Lead product governance and prioritisation, balancing opportunities, dependencies and investment decisions
Build an integrated view of product performance across consumer, clinical, operational, financial and digital measures
Coordinate relevant TGA regulatory pathways for functionality that is, or may be, regulated as Software as a Medical Device
Ensure product decisions meet clinical safety, privacy, cyber security, accessibility, quality, regulatory and contractual requirements
Requirements
Proven experience in innovative product management or service design, ideally within healthcare
Demonstrated ability to improve consumer experience, streamline processes and drive service excellence
Solid ability to translate patient and customer insights into actionable product strategies
Demonstrated analytical and research skills,



with the ability to turn complex data and policy into operational outcomes
Strategic and systems thinking, supported by strong business, commercial and financial acumen
Experience navigating complex stakeholder environments and building alignment and consensus
Strong self-motivation, initiative and adaptability in changing environments
Excellent written, verbal, digital communication and presentation skills
Strong problem-solving skills and the ability to conceptualise and clearly articulate solutions
Tertiary qualifications in business, health administration or a related field
Experience within not-for-profit, social enterprise or health sector organisations, and understanding of emerging trends across health and technology, highly regarded
Core Competencies
Demonstrates expertise in product management and service design within healthcare, focusing on improving consumer experience and driving service excellence.
Capable of translating insights into actionable strategies while ensuring compliance with regulatory and quality standards.
Highest-signal resume keywords
Product Management
Service Design
Stakeholder Engagement
Regulatory Compliance
Data Analysis
ATS Optimization Keywords
Hard Skills
Product Lifecycle Management
Evidence-Based Roadmap Development
Analytical Skills
Strategic Thinking
Financial Acumen
Soft Skills
Communication Skills
Problem-Solving Skills
Self-Motivation
Adaptability
Collaboration
Certifications & Qualifications
Tertiary Qualifications in Business
Tertiary Qualifications in Health Administration
Industry Keywords
Healthcare
Consumer Experience
Not-for-Profit
Social Enterprise
Emerging Health Trends
Tools & Technologies
Software as a Medical Device
Digital Communication Tools
Market Analysis Tools
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📌 Product Lead – Medicare Mental Health Check In Program (Sydney)
🏢 Jobtailor
📍 Sydney