Deliver outstanding service to consumers using the C.H.A.R.M. service model
Adhere to Crocs, Inc.
Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Support daily retail operations, including POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and cleanliness and recovery standards
Learn and assist in consumer service, product knowledge and placement, visual presentation, and stock room management
Contribute to an enjoyable team environment that fosters sharing suggestions, ideas and concerns
Requirements
Must be 18 years or older
Senior Secondary School year 12 / High School Certificate preferred
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English; proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email
Able to operate retail Point of Sale system




Ability to climb and descend ladders carrying merchandise daily
Ability to lift 15kg or more with assistance daily
Core Competencies
Demonstrates strong customer service skills using the C.H.A.R.M. service model while effectively managing retail operations, including POS system management and inventory control.
Capable of fostering a collaborative team workplace and achieving key performance indicators through sales-driven techniques.
Highest-signal resume keywords
Customer Service
Point Of Sale System Management
Inventory Control
Retail Operations
Sales-Driven Techniques
Hard Skills
Inventory Control
Point Of Sale System Management
Basic Computer Proficiency
Stock Replenishment
Pricing And Markdown Processes
Ladder Climbing
Lifting 15kg Or More
Soft Skills
Collaboration
Team Environment Contribution
Communication
Industry Keywords
Retail
C.H.A.R.M. Service Model
Consumer Service
Visual Presentation
Loyalty Program Promotion
Tools & Technologies
Microsoft Word
Microsoft Excel
Email
#J-*****-Ljbffr

📌 Sales Associate (Western Australia)
🏢 Jobtailor
📍 Western Australia