Job Function: Allied Health Professionals
Role Summary:
Location:
Sunshine, Footscray and Williamstown Hospitals
Employment Type:
Full-Time, Fixed Term (until October ****)
Salary:
Grade 2 AHP (OT/Physio/Social Worker) or Grade 4A RN + Superannuation + Salary Packaging
About the role:
Western Health is seeking an experienced and compassionate clinician to join our
Emergency Department Care Coordination (EDCC) Team
on a
12-month fixed-term, full-time basis
.
This is an exciting opportunity to work within a energetic, multidisciplinary service that supports some of the most vulnerable members of our community by delivering innovative, person-centred care within the Emergency Department.
As an
Emergency Department Care Coordinator
, you will play a key role in improving patient outcomes by reducing avoidable hospital admissions, facilitating safe and timely discharges, and coordinating care for patients with complex medical, psychological and social needs.
Key responsibilities:
Working within a transdisciplinary team, you will provide comprehensive care coordination for patients presenting with complex needs, including those experiencing:
Mental health challenges
Substance use issues
Homelessness or housing insecurity
Disability
Family violence
Complex aged care needs
Neurodiversity and behaviours of concern
Significant psychosocial complexity
You will collaborate closely with emergency clinicians, inpatient teams, community providers and external agencies to remove barriers to discharge, improve continuity of care and support patients to access appropriate services within the community.
About you:
You are a skilled clinician who thrives in a fast-paced environment and enjoys working collaboratively to solve complex problems.
You have a genuine commitment to person-centred care and are passionate about improving outcomes for vulnerable populations.
You will bring:
Qualifications in Nursing, Social Work, Occupational Therapy or Physiotherapy.
Current registration with the relevant professional board or association.
Demonstrated experience working with people experiencing complex health and psychosocial needs.




Strong clinical assessment, care coordination and discharge planning skills.
Experience working within multidisciplinary teams.
Excellent communication, negotiation and stakeholder engagement skills.
A trauma-informed, recovery-focused and culturally safe approach to care.
The ability to think critically, prioritise effectively and work autonomously in a busy Emergency Department environment.
Experience in Emergency, Acute Care, Mental Health, Community Health or Care Coordination will be highly regarded.
About Western Health
Western Health is the leading healthcare provider in Melbourne's West - one of Australia's fastest-growing and most culturally and socioeconomically diverse regions.
More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings.
These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.
We are committed to driving innovation and sustainability that improves health outcomes for our community.
With specialties spanning oncology, renal care, mental health, women's health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.
We foster a collaborative and inclusive culture where you can make a meaningful impact.
We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.
Why join us?




Compensation and Benefits
Competitive salaries, flexible work options, and wellbeing programs.
Scholarships and grants to support ongoing learning.
Learning and Development
Access personalised pathways through the Western Health Learning Academy.
Opportunities for postgraduate study, clinical education, and mentorship.
Community Impact and Inclusion
Make a difference through compassionate care in a diverse, inclusive workforce.
Contribute to community wellbeing initiatives and healthcare research.
Organisational Culture and Environment
Work in a collaborative, creative team focused on continuous improvement and excellence.
Ready to make an impact?
If you're passionate about improving care for people with complex needs and want to be part of an innovative service focused on improving patient outcomes, access and flow, we'd love to hear from you.
Closing date:
11:59pm on 11 September ****.
Enquiries:
For further information about this role, contact Jacinta Brenan on ************ or ****** .
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce.
We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations.
We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health
Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.
#J-*****-Ljbffr

📌 Emergency Department Care Coordinator (Melbourne)
🏢 Footscray Hospital
📍 Melbourne