Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.
We have Casual and Part time shifts available:
Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential.
Shift duration ranges from 3hrs - 8hrs.
This role requires:
Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability
Familiarity with restrictive practices
Management of high and frequent behaviours of concern
Behaviours of concern you must be confident supporting:
self-injurious behaviours (e.g., head hitting, biting)
physical aggression (e.g., grabbing, scratching, striking)
property damage (e.g., throwing items, slamming doors)
absconding/exit-seeking behaviours
sensory-seeking and repetitive behaviours
complex personal care needs (including hygiene and faecal smearing support)
Key responsibilities
Follow BSP strategies consistently (including Green/Yellow/Red response)
Use low arousal de-escalation and proactive support strategies
Provide personal care, hygiene support, and daily living assistance




Medication administration (Webster packs) and PRN processes as authorised
Complete explicit documentation: shift notes, ABC/behaviour tracking, incident reporting
Maintain participant dignity, privacy, and professional boundaries
Escalate concerns through the chain: Team Leader House Coordinator ROM (after hours via On-Call)
What we're looking for
SIL experience and confidence with complex behaviours (highly regarded)
Strong documentation skills and ability to follow plans precisely
Medication competency (or willingness to complete competency assessment promptly)
Calm under pressure, consistent, and respectful communication
Essential requirements:
NDIS Worker Screening Check (or willingness to obtain immediately)
National Police Check
First Aid + CPR (current)
Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
Unrestricted Australian work rights
No sponsorship provided
Two professional references
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📌 Residential Care Worker (High Intensity) - Wollongong
🏢 Sydney Health & Care Services
📍 Wollongong