The next step in your career starts here...
Permanent full-time position, Monday to Friday
Base salary + tool of trade motor vehicle + quarterly incentives
Lead an established and well-performing branch in Albury
As a
Branch Manager at Coates Albury
, you'll play a highly valued and critical role leading safe, productive, and customer-focused operations.
Taking ownership of a well-established branch, you'll lead a capable team ofCustomer Service Coordinators and Mechanics, ensuring exceptional service delivery while driving performance across safety, fleet utilisation, customer satisfaction, revenue growth and branch profitability.
You'll bring a strong operational mindset and a commitment to Coates' Safety First culture, confidently navigating day-to-day challenges, setting clear priorities and maintaining a high-performing operation.
By leading and developing your team, you'll create a consistent rhythm across the branch and foster a culture of accountability, collaboration and service excellence that reflects the high standards Coates is known for.
You'll enjoy variety in your role including:
Leading, coaching and developing your team to deliver exceptional customer and operational outcomes
Building a strong branch culture focused on safety, teamwork and accountability
Managing branch performance across revenue, profitability, fleet availability and utilisation
Overseeing workshop and fleet operations to ensure equipment is ready and available when customers need it
Managing branch budgets, P&L; performance and key operational metrics




Resolving day-to-day operational challenges through proactive planning and problem-solving
Building strong customer relationships while identifying opportunities to grow revenue and customer loyalty
Ensuring compliance with Coates' Zero Harm safety standards and operational procedures
What you'll bring to the role
Leadership experience within an operational, industrial, equipment hire, trade or service-based environment
A strong operational mindset with the ability to prioritise, organise and manage competing demands
Proven ability to lead, develop and motivate teams to achieve strong results
Experience managing budgets, KPIs and branch performance
A customer-focused approach and an understanding of what drives branch performance
Excellent problem-solving skills and the confidence to make decisions in a fast-paced environment
Strong communication and stakeholder management skills
Well-developed computer skills, including Microsoft Office and customer management systems
What you'll get in return
We provide our team with a wide range of perks and benefits, including:
Development and career progression pathways
Flexible working options available.
Let's discuss what works best for you
Access to our employee discounts, benefits and wellbeing program including Fitness Passport
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to the government parental leave scheme
Volunteering opportunities through the Coates Foundation
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
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📌 Branch Manager (Albury)
🏢 Coates Hire Operations Pty
📍 Albury