Optus is seeking a Specialist Care Consultant to coordinate sensitive customer cases with internal teams and external stakeholders across voice and messaging channels.
You will investigate concerns, negotiate outcomes and improve how we support vulnerable customers.
This role operates in a 24/7 specialist support setting with a rotating roster.
Successful applicants will have hybrid working options after 6 months.
#J-*****-Ljbffr
📌 Care Specialist: Complex Case Manager & Advocate (Adelaide)
🏢 Singtel Group
📍 Adelaide
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.