Job Description
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Full-time
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Job Description
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Based from either ourHervey Bay or Gympie (Kabi Kabi / Gubbi Gubbi land)office.
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Salary:$53- $*****ph+Super + Not-for-Profit Salary Packagingup to $18,550
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We're looking for a dynamic individual to be thefirst point of contactfor clients referred through the Head to Health Phone Line and other pathways. In this role, you'll be akey playerin guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.
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Although this is not a traditional leadership role with direct reports,you'll be a leaderin spirit, overseeing the care journey and collaborating with various teams to ensure each client receives the highest quality support.
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Responsibilities include:
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Lead the way for clients: Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.
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Collaborate: Work closely with internal teams and external partners to deliver comprehensive care.
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Support clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
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Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.
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Strengthen Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.
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The ideal candidate will have:
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Strong leadership: You'll take charge of client care and team coordination, ensuring clients receive the best possible outcomes.
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Experience: Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.




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Community-focused: Experience working independently and as part of a care team in community-based recovery models.
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Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.
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Qualifications
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Qualifications in psychology, social work, mental health nursing or a related field.
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A maintained relevant annual registration and/or membership of professional body(preferred).
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Current state-based driver's licence.
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Additional Information
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About the program
n Each is leading theBetter Connect program– an exciting new initiative providingintegrated, person-centred careacross Central Queensland, Wide Bay, and the Sunshine Coast. We're looking for aStepped Care Coordinatorto join our dynamic team and play a crucial role in shaping this groundbreaking community mental health and AOD model!
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What's in it for you?
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Flexible working conditionstailored to you.
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Competitive salarybased on your experience and qualifications.
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Diversity & belonging– We value all backgrounds, abilities, and identities and are committed to cultural safety.
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Boost your take-home pay– Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
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Relocation support:If you have relocated permanently for work purposes you may be able to substantially increase your take-homepay bysalary packaging some or all of your relocation costs.
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Support your wellbeing with accesstoFitness Passport,for discounted access to hundreds of gyms,poolsand fitness facilitiesnationwideforyou and your family.
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Growth opportunities: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
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Free, confidential support– Our Employee Assistance Program is available for you and your family.
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More leave when you need it– 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave.
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17% annual leave loading(get paid more on your holidays)
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We review applications as they come in, and interviews may occur during the advertisement period.
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Our Commitment to Inclusion at Each
n At Each, inclusion is at the heart of how we work, connect and care. We'recommitted to a workplace where everyone feels safe,respectedand able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
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We are a **** Circle Back Initiative Employer - we commit to respond to every applicant.

📌 Stepped Care Coordinator / Care Coordination Specialist (Queensland)
🏢 Each
📍 Queensland