Job Description
Our clinics in Albany are currently seeking a friendly and organised Medical Receptionist to join the team.
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This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:00am and 5:30pm. The role also includes a Saturday morning shift approximately every 6–8 weeks (once trained).
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As a Medical Receptionist, you will be the first point of contact for our patients, playing an key role in creating a positive and skilled patient experience.
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This is a fast-paced role where you'll be managing multiple priorities, assisting a high volume of patients and working closely with a range of internal and external stakeholders. The role can be challenging while you're learning our systems, processes and radiology procedures, so resilience, adaptability and a willingness to learn are essential. With comprehensive training and support, you'll build your confidence and capability to thrive in the role.
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Your responsibilities will include:
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Greeting patients warmly and assisting with check-in procedures.
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Answering a high volume of emails and phone calls promptly and handling enquiries professionally.
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Advising patients of the required preparation prior to relevant scans.
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Processing a range of billing procedures, including private, Medicare, Workers Compensation and DVA.
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Managing competing priorities while maintaining accuracy and providing a high level of patient care.
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Collaborating closely with clerical and technical staff, radiologists and referrers.
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Developing a strong understanding of radiology processes, systems and procedures through comprehensive training.
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What we're looking for:
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Clear verbal and written communication skills.
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Strong organisational abilities to manage appointments and patient flow.
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Confidence working across multiple screens and systems.
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Ability to drive to both Albany clinics for shifts.
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What we can offer you:
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Wellbeing benefits
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Supportive management that values your well-being
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Discounted and bulk billed scans and services for you and your family
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Learning and development
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Comprehensive training to help you put your best foot forward in the role
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Career opportunities across our diverse Network
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Workplace Experience
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Collaborative and inclusive team
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Free parking onsite
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Compensation
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Industry-competitive salary and benefits package
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Annual Remuneration Review
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With over 250 clinics and **** staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

📌 Medical Receptionist (Western Australia)
🏢 I-Med
📍 Western Australia