The Retail Manager plays a pivotal leadership role within The Trisha Foods Pty Ltd, overseeing the day-to-day operations of the Red Rooster Forest Lake restaurant to drive operational excellence, team performance, and profitability.
This full-time position is essential for maintaining high service standards, ensuring regulatory compliance, optimising costs and inventory, and enhancing customer experiences in a fast-paced quick-service setting, ultimately supporting the business's ongoing success and growth in the local community.
Location Retail Manager- Forest Lake, Qld **** Key Responsibilities ·Manage and supervise daily operations of the restaurant to ensure smooth workflow and adherence to company policies and high service standards.
·Lead recruitment, training, supervision, rostering, and performance management of staff to build and maintain an efficient, motivated team.
·Monitor and improve customer satisfaction by promptly addressing feedback, resolving complaints, and implementing service enhancements.
·Control inventory levels, coordinate stock orders, and manage supplier relationships to ensure product availability and minimise waste.
·Oversee financial aspects including sales monitoring, budget management, cost control, and contribution toward profit targets.
·Ensure full compliance with food safety, hygiene, workplace health and safety regulations, and all relevant legislation.
·Plan and implement promotional activities, merchandising, and local marketing efforts to boost customer traffic and sales.
·Maintain accurate records of sales, inventory, and staff performance, and prepare regular reports for owners and management.
·Provide strong leadership to foster a positive,



collaborative work environment that promotes teamwork, productivity, and continuous improvement.
·Maintain outlet presentation, cleanliness, merchandising standards, and overall appearance in line with brand requirements.
·Coordinate front-of-house and kitchen operations to ensure efficient workflow and timely service delivery.
·Monitor local market conditions, customer demand patterns, and tourism activity within the Forest Lake region to support business growth and sales Qualification Experience ·Bachelor's degree qualification (minimum) ·At least 2 years of relevant experience in a similar retail or hospitality management role ·Strong leadership and team management skills, with the ability to motivate and develop staff in a rapid-paced environment.
·Excellent customer service focus and problem-solving abilities to handle feedback and resolve issues effectively.
·Sound financial acumen, including experience in budgeting, cost control, and sales performance monitoring.
·Knowledge of food safety, hygiene, and workplace health and safety regulations, with a commitment to compliance.
·Effective communication and interpersonal skills to build positive relationships with staff, customers, and suppliers.
·Organisational and time-management skills to prioritise tasks and drive operational efficiency.
Salary: $80,000- $85,000 Plus Superannuation per annum Hours: Full-Time, 38 Hours Week Australian citizens and permanent residents are encouraged to apply.
If you are a motivated professional looking to build a career as a Retail Manager, we would love to hear from you.
How to Apply Please submit your CV along with a cover letter outlining your suitability for the role

📌 Retail Manager (Brisbane)
🏢 Trisha FoodsTa Red Rooster
📍 Brisbane