At Kelly+Partners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off".
We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future.
About Kelly+Partners
Top 20 accounting firm in Australia
Certified Great Place to Work 3 years running
Winner of the Australian Business Awards for Employer of Choice ****
Awarded one of Australia's Best Workplaces for Women ****
Established in **** and growing at over 30% per annum
Why Join Us?
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:
Diverse role and opportunity to grow your skills and values continued professional learning – we are professional services after all!
Interstate retreats and company events
Modern, bright workplaces with state-of-the-art technology
Employee Assistance Program
Paid Community Service Leave
The Role
We're looking for a proactive IT Support professional to join our growing team and play a hands‐on role in supporting our people, technology, and day‐to‐day operations across our offices.
This is a practical, action‐oriented position where you'll help keep systems running efficiently while contributing to the continued growth of Kelly+Partners.
What You'll Do
Provide hands‐on IT support to Partners, managers, and staff across our offices
Build strong working relationships with Partners to understand technology needs and ensure reliable support




Administer and support Microsoft 365, including user provisioning, licensing, security, and collaboration tools
Manage endpoints (Windows laptops/desktops), onboarding/offboarding, and equipment setup
Coordinate with third‐party IT vendors and managed service providers
Support IT aspects of new office onboarding and integrations
Assist with cybersecurity best practices, including MFA, endpoint protection, and access controls
Support practice management, document management, and collaboration platforms
Manage IT requests using a ticket‐based support model
Support AI and automation initiatives, including:
User access and permissions for AI tools (e.g., Copilot, AI research tools, automation platforms)
Ensuring security, licensing, and compliance requirements are met
Assisting with rollout, configuration, and user support for AI‐enabled tools
Maintain IT documentation, procedures, and operational records
Who You Are
3–5+ years of hands‐on IT experience, preferably in qualified services
Strong experience with Microsoft 365, Windows OS, user access, and licence administration
Comfortable supporting Partners and senior stakeholders
Familiar with cloud‐based SaaS environments
Experience working with external IT vendors / MSPs
Strong experience using ITSM/ticketing systems
Good understanding of AI-enabled workplace tools and how they are deployed and supported
Solid grasp of cybersecurity fundamentals
Strong communication skills and a service‐oriented mindset
Organised, reliable, and execution‐focused
A valid Australian Driver's Licence
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📌 It Operations Specialist (New South Wales)
🏢 Kelly+Partners
📍 New South Wales