Job Description
Job Title
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Fraud & Scams Monitoring Analyst
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Job Description
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About Us
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Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.
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Are you passionate about safeguarding & mitigating against fraud & scams? If so, this could be your next role! Rabobank's Fraud & FEC Investigations - ANZ function has an opening for a Fraud & Scams Monitoring Analyst to be based in either our Sydney or Perth Fraud hubs.
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About the role
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This is a Line 1 role within an ANZ regional team responsible for managing external fraud & scam risk, by ensuring fraud scenarios & rules are optimised, transaction data is analysed to identify potentially fraudulent activity & fraud investigated & managed appropriately & effectively across both Australia & NewZealand. You will report to the Operations Lead - Fraud & Scams Monitoring, Australia.
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Top Role Accountabilities
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Analysing internal & externally generated data to identify potentially fraudulent behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
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Investigating & responding to scam incidents
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Investigating fraud alerts generated & other external fraud events
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Analysing relevant data to identify potentially fraudulent transactions or behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk
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Performing post investigation activities, including loss assessments & recoveries
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Identifying & supporting vulnerable customers through the scam management lifecycle
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To be successful in the role, you will have:
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A minimum of 1-3 years in a similar role within fraud operations
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Proven experience in triaging fraud alerts, conducting investigations, escalating cases, & reporting incidents with accuracy & urgency
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Experience in reviewing transaction & login data to identify & flag potentially fraudulent activity
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Excellent communication skills including the ability to talk confidently & professionally with clients
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An ability to be autonomous & self-sufficient as well as collaborate within a team
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Analytical thinker with experience supporting product, process, and system updates through fraud risk assessments
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Knowledge & experience of Threat Metrix or similar tool highly regarded
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Provide out of hours support to our clients if they fall victim to a scam
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What we're proud to offer you:
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Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home
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Wellbeing leave .



These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives
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Education Assistance Program . Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development
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Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)
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Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave
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Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance
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Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners
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Our Values:
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Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work setting, our benefits, & the way we live our values, "Client Driven", "Responsible", "Professional" & "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.

📌 Fraud & Scams Monitoring Analyst (Western Australia)
🏢 Rabobank
📍 Western Australia