What does the job look like?
Linfox Intermodal have a unique opportunity for an industry professional to step into a strategic role focused on driving customer growth based in West Melbourne.
Working closely with Operations, Commercial and Leadership teams, you'll lead major customer opportunities from bid and tender through to implementation, helping secure new business and deliver solutions that strengthen our network and customer partnerships.
Key areas: Lead end-to-end tender and bid processes from opportunity identification through to implementation Deliver data-driven customer solutions and commercial proposals aligned to customer requirements Partner with Operational, Commercial, Safety, Legal and Leadership teams to develop winning submissions Present Linfox capabilities and value propositions to customers through high-quality submission content and presentations Support customer onboarding and implementation activities to ensure a seamless transition into operations Are you the one?
This opportunity is ideal for a Linfox team member who combines strong transport and logistics operational knowledge with commercial acumen.
You enjoy influencing stakeholders, translating complex operational requirements into customer solutions and taking ownership of strategic business growth opportunities.
You can demonstrate: Experience in a commercial, customer relationship management,



account management or transport operations role within the logistics industry High level ability to translate operational requirements into customer-focused solutions Proven involvement in tender, bid, proposal or customer solution development activities Strong commercial acumen with an understanding of cost drivers, operational impacts and customer requirements Ability to influence and collaborate with cross-functional stakeholders to deliver business outcomes Experience analysing data and identifying opportunities to improve customer outcomes and operational performance What's in it for me?
12 weeks paid parental leave and return to work bonus for eligible employees Career development opportunities and mentoring programs Access to a range of perks across dining and adventure, travel and health and well-being The chance to work in a high-performing team where your contributions truly make an impact At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best.
We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.

📌 Customer Engagement Manager (Melbourne)
🏢 Linfox
📍 Melbourne