03 Sep
|
EVT - Entertainment | Ventures | Travel
|
Sydney
03 Sep
EVT - Entertainment | Ventures | Travel
Sydney
Job Description
Duty Manager – Rydges Sydney Airport
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Join EVT – Entertainment, Ventures, Travel (EVT) and become a key part of our hotel operations team at Rydges Sydney Airport.
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Pay Range
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Base pay: AUD $79,****** per year (pay is based on skills and experience).
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About EVT
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EVT is a market‐leading experience creator with over 140 entertainment venues, 150 award‐winning restaurants and bars, and 80+ hotels including QT, Rydges, Atura, LyLo, Independent Collection, and Thredbo.
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About Rydges
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Proudly Australian & New Zealand owned, Rydges Hotels & Resorts offers a diverse range of elevated city, suburban and resort‐style hotels, delivering a local, comfortable experience for all guests.
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About the Role
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Duty Manager – you will lead the Front Office team, managing daily hotel operations in the absence of the Hotel Manager, ensuring smooth service delivery, guest satisfaction, security, and profitability.
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Skills & Experience
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2‐3 years in a duty manager or similar role within a branded or independent hotel.
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Ability to lead hotel operations independently, ensuring skilled service delivery.
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Strong understanding of Front Office operations: rostering, guest arrivals/departures, team coordination.
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Experience managing hotel security, guest complaints and incident reporting.
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Proficiency in rate management and revenue maximisation through collaboration with key departments.
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Excellent communication and interpersonal skills fostering positive relationships.
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Promotion of hotel features and services, cultivating a strong sales culture.
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Commitment to high service standards and brand values.
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WH&S; compliance, crisis management and safeguarding hotel assets.
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Key Accountabilities
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Lead and oversee hotel operations during shifts.
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Support and supervise Front Office operations, ensuring staff presentation and standards.
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Maintain guest satisfaction, resolving issues and promoting a welcoming culture.
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Monitor hotel security and safety procedures, ensuring WH&S; compliance.
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Drive occupancy and revenue by supporting rate‐management strategies.
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Communicate across departments for operational efficiency.
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Assist with rostering, staffing and cost control to meet targets.
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Benefits & Perks
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Team member discounts from day one.
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50% off stays at EVT hotels.
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$2 movie tickets and discounts on Moonlight, Gold Class, Candy Bar.
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Winter & summer savings at Thredbo.
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Growth opportunities opportunities through EVT network.
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Community volunteering and charitable giving.
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Access to Australia and NZ's largest and most diverse experiences company.
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Join the team and become an EVT experience creator, a Daymaker, and make a positive impact on our people, communities, and environment every day.
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When you click apply, you'll be taken to our secure EVT careers portal powered by Dayforce.
📌 Duty Manager - Rydges Sydney Airport
🏢 EVT - Entertainment | Ventures | Travel
📍 Sydney